1. Introduction
Welcome to Luxury Sunsets LLC (“we,” “us,” or “our”). We are an independent travel agency providing travel planning, booking assistance, and related services.
We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit www.luxury-sunsets.com, contact us, request travel services, or make a reservation through us.
By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.
2. Information We Collect
Information You Provide
This may include:
- Name, email address, telephone number, and mailing address.
- Travel preferences, destination interests, travel dates, and budget.
- Information about travelers included in a reservation, such as names and dates of birth.
- Passport, identification, visa, or other travel-document information when required to arrange travel.
- Dietary requirements, accessibility requests, or other special travel arrangements you voluntarily disclose.
- Payment-related information necessary to facilitate a booking.
- Communications, inquiries, feedback, and information you provide through forms, email, telephone, or messaging services.
Please provide sensitive personal information only when it is necessary for your travel arrangements.
Information Collected Automatically
When you visit our website, we or our service providers may automatically collect certain technical information, including:
- IP address and general geographic region.
- Browser type, device type, and operating system.
- Pages visited, links clicked, and time spent on the website.
- Referring websites and other website usage information.
This information may be collected through cookies, analytics tools, server logs, or similar technologies, where applicable.
Information From Third Parties
We may receive information from travel suppliers, booking platforms, payment processors, marketing platforms, and other service providers when that information is needed to assist with your travel arrangements or provide our services.
3. How We Use Your Information
We may use personal information to:
- Respond to inquiries and provide travel consultations.
- Research, recommend, plan, and book travel arrangements.
- Coordinate reservations with airlines, hotels, resorts, cruise lines, tour operators, transportation providers, and other travel suppliers.
- Communicate itinerary details, reservation confirmations, changes, cancellations, and travel reminders.
- Process or facilitate payments through appropriate payment providers.
- Provide customer service and address questions or concerns.
- Send newsletters, travel offers, promotions, or other marketing communications when permitted by law.
- Improve our website, services, and customer experience.
- Maintain business records, prevent fraud, protect our rights, and comply with applicable legal obligations.
We will use personal information for purposes consistent with the reason it was collected or as otherwise permitted by law.
4. How We Share Your Information
We do not sell your personal information for money. We may disclose personal information to the following categories of recipients when reasonably necessary to operate our business and provide our services.
Travel Suppliers
We share relevant traveler information with airlines, hotels, resorts, cruise lines, tour operators, destination management companies, travel insurance providers, and other suppliers to arrange and manage your trip.
These suppliers may process your information under their own privacy policies and terms.
Booking Platforms and Business Service Providers
We may share information with booking systems, host agencies, customer relationship management platforms, website providers, email services, payment processors, and other vendors that support our operations.
Marketing and Analytics Providers
If we use marketing, advertising, or analytics services, certain information may be shared with those providers to measure website performance, understand visitor behavior, or support advertising activities. Where required, we will obtain consent or provide applicable opt-out choices.
Legal and Safety Reasons
We may disclose information when required by law, legal process, or a valid governmental request, or when reasonably necessary to protect our rights, property, safety, or the safety of others.
Business Transfers
If our business is sold, reorganized, or transferred, personal information may be disclosed as part of that transaction, subject to applicable law.
We do not authorize service providers to use personal information entrusted to them for purposes outside their permitted services, except as allowed by law or their applicable agreements.
5. Payments and Financial Information
We may facilitate payments for travel services through third-party booking systems, travel suppliers, or payment processors.
Your payment information may be collected and processed directly by those providers under their own security practices and privacy policies. We do not intentionally store full payment card numbers or card security codes on our website unless a specific, appropriately secured payment system is used for that purpose.
The applicable supplier or payment provider may be responsible for processing refunds, deposits, cancellations, and other transaction-related matters.
6. Cookies and Website Analytics
Our website may use cookies, pixels, analytics tools, and similar technologies to:
- Make the website function properly.
- Remember preferences.
- Understand website traffic and usage.
- Improve website performance.
- Support marketing and advertising, if enabled.
You may be able to control cookies through your browser settings or through a cookie preference tool on our website. Disabling certain cookies may affect website functionality.
Where required by applicable law, we will provide appropriate notice and obtain consent before using nonessential cookies or similar technologies.
7. Email and Marketing Communications
If you subscribe to our mailing list, request travel information, or otherwise agree to receive marketing communications, we may send you travel inspiration, special offers, destination information, and updates about our services.
You may unsubscribe from promotional emails at any time by using the unsubscribe link in the message or contacting us at [Contact Email].
Even if you opt out of marketing communications, we may continue to send essential service-related messages, such as booking confirmations, itinerary information, and important travel updates.
8. How We Protect Your Information
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no website, email transmission, or electronic storage system can be guaranteed to be completely secure. We encourage you to avoid sending passport details, payment card information, or other sensitive information through unsecured email or public messaging channels.
If you believe your information has been compromised, please contact us using the details provided below.
9. How Long We Retain Information
We retain personal information for as long as reasonably necessary to provide services, manage reservations, maintain business and tax records, resolve disputes, enforce agreements, and satisfy applicable legal requirements.
Retention periods vary depending on the type of information and the purpose for which it was collected. When information is no longer needed, we will take reasonable steps to delete it, destroy it, or de-identify it, subject to applicable legal obligations.
10. Your Privacy Rights and Choices
Depending on where you live and applicable law, you may have rights to:
- Request access to personal information we maintain about you.
- Request correction of inaccurate information.
- Request deletion of certain personal information.
- Obtain a copy of certain information in a portable format.
- Opt out of certain targeted advertising, sales, or sharing of personal information, where applicable.
- Withdraw consent where processing is based on consent.
- Appeal certain privacy-related decisions, where required by law.
To submit a privacy request, contact us at [Contact Email]. We may need to verify your identity before responding.
We will process requests in accordance with applicable law. Certain information may need to be retained to complete bookings, comply with legal requirements, or protect legitimate business interests.
11. Children’s Privacy
Our website and services are intended for individuals seeking travel planning and related services and are not directed toward children under 13 for independent use.
We may collect information about children when a parent, legal guardian, or authorized adult provides it as part of a family travel reservation. Such information will be used for the relevant travel arrangements and related purposes.
We do not knowingly collect personal information directly from children under 13 through our website without legally required parental consent. If you believe a child has provided personal information inappropriately, please contact us so we can review the matter and take appropriate action.
12. Third-Party Websites and Services
Our website may contain links to third-party websites, including travel suppliers, resorts, airlines, cruise lines, insurance providers, and social media platforms.
We do not control the privacy practices, security, or content of third-party websites. When you visit another website or make a reservation directly with a supplier, that party’s privacy policy and terms may apply.
We encourage you to review the privacy policies of any third-party services you use.
13. International Travel and Data Transfers
Travel arrangements may require us to share personal information with suppliers or service providers located outside the United States. The privacy laws of those countries may differ from those in your state or country of residence.
Where required, we will take appropriate steps to handle international transfers in accordance with applicable privacy laws.
14. State Privacy Disclosures
Residents of certain U.S. states may have additional privacy rights under applicable state laws.
If a state privacy law applies to our business and your information, you may be entitled to additional disclosures or rights concerning the categories of personal information collected, the purposes of processing, recipients of information, retention practices, and available privacy choices.
To exercise applicable rights or ask questions about our privacy practices, contact us at [email protected].
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, website features, service providers, or applicable legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this page. If a change requires additional notice under applicable law, we will provide that notice as required.
We encourage you to review this page periodically.
16. Contact Us
If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact:
Luxury Sunsets LLC
Email: [email protected]
Phone: (762) 232-2320
Website: luxury-sunsets.com
We will make reasonable efforts to respond to privacy inquiries within the time required by applicable law.